Kaushik Ghosh, Jiban Khuntia, Sudhir Chawla, Xiaodong Deng
Communications of the Association for Information Systems, Volume 34, Article 22

Although information technology (IT) is often argued to have the potential to enable greater patient participation in healthcare delivery, how IT empow ers patients to take charge of their own health is a less explored area. This study explores how IT-enabled communication plays a significant role in shaping the patients’ psychological empow erment for managing a chronic disease—diabetes. Psychological empow erment reflects a patient’s cognitive
response and motivation to manage the disease. Two dimensions of psychological …