Information search using the balanced scorecard: What matters?

Neumann, Bruce R., Roberts, Michael L. and Cauvin, Eric
Journal of Corporate Accounting & Finance; Mar/Apr 2010, Vol. 21 Issue 3, pp. 61-66, 6p

Information overload has been rightly called one of the “deadly sins” of balanced scorecards. To help organizations make their scorecards balanced, this article discusses how many and what types of measures to use.