Does disclosure matter? Integrating organizational learning and impression management theories to examine the impact of public disclosure following failures

Vinit M Desai
Strategic Organization, vol. 12 no. 2, May 2014, pp. 85-108

The typically disparate literatures on organizational learning and impression management have both separately sought to examine how organizations respond following failure, with the former asking how organizations learn from these events and the latter investigating how organizations use public disclosures to manage perceptions following these events. This study integrates these perspectives to ask how disclosures might impact learning through failure. The study distinguishes between major and minor failures, asserting that public disclosures exert a distinct influence on learning through either form of experience. Related hypotheses are tested on failures arising within the US air-traffic control system. Although no support is obtained for predictions about major failures, the study finds that facilities can learn through minor failures but the process is impeded by public disclosures, suggesting the notable influence that these disclosures have over audiences’ perceptions of the organization or its role in these events. This approach addresses a longstanding tension regarding why some organizations learn more effectively than others by emphasizing how organizations shape interpretations of their experience.

Behavioral-economic nudges and performance measurement models

Mary A Malina, Frank H Selto
Journal of Management Accounting Research,Vol. 27, Issue 1, Pages: 27-45.

We describe the context wherein a Fortune 500 company’s performance measurement model (PMM) has endured and evolved over a 15-year period. The PMM’s tenure and continued importance refute the alleged faddish nature of PMMs such as the Balanced Scorecard, at least in this case, and allow identification of factors that add to theory about PMM longevity. We use a behavioral-economic framework and qualitative and quantitative data to examine the mechanisms behind this successful PMM. Aspects of the …
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Strategic Corporate Social Responsibility: Stakeholders, Globalization, and Sustainable Value Creation

David Chandler, William B. Werther Jr
Sage Publications, Inc., 2014

Blending theory with practical application, Strategic Corporate Social Responsibility, Third Edition is a comprehensive CSR and strategy text. As such, it supports courses taught either as standalone electives or as core components of the business school curriculum across all discipline areas. Integral to the book’s unique format is its mix of theory and practical application divided into two parts. After five chapters that provide an overview of the field, core concepts, and practical challenges, the second half of the book illustrates the …

Linguistic characteristics of shill reviews

Toan Ong, Michael Mannino, & Dawn Gregg
Electronic Commerce Research and Applications, Vol. 13,  Issue 2, March-April 2014, pp. 69-78

This exploratory study investigates the linguistic characteristics of shill reviews and develops a tool for extracting product features from the text of product reviews. Shill reviews are increasingly used to manipulate the reputation of products sold on websites. To overcome limitations of identifying shill reviews, we collected shill reviews as primary data from students posing as shills. Using semi-automated natural language processing techniques, we compared shill reviews and normal reviews on informativeness, subjectivity and readability. The results showed evidence of substantial differences between shill reviews and normal reviews in both subjectivity and readability. Informativeness appears to be a mixed separator of shill and normal reviews so additional studies may be necessary. Overall, the study provides improved understanding of shill reviews and demonstrates a method to extract and classify features from product reviews with an eventual goal to increase effectiveness of review filtering methods.

Foreign ownership mode, executive compensation structure, and corporate governance: Has the literature missed an important link? Evidence from Taiwanese firms

Kang Rae Cho, Chia-Hsing Huang, and Prasad Padmanabhan
International Business Review, Volume 23, Issue 2, Pages 371–380

We propose an alternate context-based extension to the agency theory-grounded explanation of foreign ownership mode choices proposed in the literature. Using a sample of Taiwanese firms investing in the greater China region over the 2001–2009 period, we show that both economic and non-economic factors influence the choice of foreign ownership mode. In addition, we document that higher institutional ownership percentages motivate Taiwanese firms to select shared ownership in the greater China region. Further, no long term compensation mix/ownership structure link is found. These findings run counter to a theory provided for foreign ownership mode choices of US based firms. Our findings provide support for the validity of stewardship and social capital theory, but not financial incentives-based agency theory, for Taiwanese firms investing in the greater China region.

Talent management: Current theories and future research directions

Akram Al Ariss, Wayne F. Cascio, and Jaap Paauwe
Journal of World Business, Volume 49, Issue 2, P. 173–179

Research on Talent Management (TM) has been lagging behind businesses in offering vision and leadership in this field. After sketching a comprehensive outline of knowledge about TM, theoretical as well as practical, we introduce the papers in this special issue and their important contributions. This introductory article contributes to filling the knowledge gap by offering a research agenda at multiple levels and in multiple contexts. We also discuss methodological issues in the study of TM, and conclude by identifying several key trends that are now, and will continue to influence the practice and study of TM in the future.

Leveraging employer branding, performance management and human resource development to enhance employee retention

Wayne F. Cascio
Human Resource Development International, Volume 17, Issue 2, Pp. 121-128

Global economic recovery from years of depressed growth has accelerated voluntary turnover, along with employer concerns about retention. More employers are also promoting from within their ranks, and this has put growing emphasis on HRD and career-development initiatives. This article argues that the biggest winners in this emerging economic environment, at least from a talent perspective, are organizations with positive employer brands, performance management strategies that help employees develop expertise that maximizes their potential, and innovative approaches to the design and delivery of HRD initiatives, especially technology-delivered instruction (e.g., mobile and virtual applications, simulations, MOOCs) and social-learning tools (e.g., wikis, communities of practice, social media). These strategies are by no means exhaustive, but they are three key elements of employee retention.

Income Hedging and Portfolio Decisions

Yosef Bonaparte, George M. Korniotis and Alok Kumar
Journal of Financial Economics, Volume 113, Issue 2, Pp. 300–324

We examine whether the decision to participate in the stock market and other related portfolio decisions are influenced by income hedging motives. Economic theory predicts that the market participation propensity should increase as the correlation between income growth and stock market returns decreases. Surprisingly, empirical studies find limited support for the income hedging motive. Using a rich, unique Dutch data set and the National Longitudinal Survey of the Youth (NLSY) from the United States, we show that when the income-return correlation is low, individuals exhibit a greater propensity to participate in the market and allocate a larger proportion of their wealth to risky assets. Even when the income risk is high, individuals exhibit a higher propensity to participate in the market when the hedging potential is high. These findings suggest that income hedging is an important determinant of stock market participation and asset allocation decisions.

Exact Solutions to the Capacitated Clustering Problem: A Comparison of Two Models

Mark Lewis, Haibo Wang, Gary Kochenberger
Annals of Data Science, March 2014, Volume 1, Issue 1, pp 15-23

In this paper, we investigate a natural nonlinear alternative to a standard linear model for CCP and compare the two models on a set of test problems. Our results show that moderate sized instances of CCP can in fact be solved optimally with modern exact methods in modest amounts of time and that the quadratic model generally outperformed its equivalent linear alternative in terms of quickly finding optimal or near optimal solutions.

The Impact of Media Information on Issue Salience Following Other Organizations’ Failures

Vinit M. Desai
Journal of Management, vol. 40 no. 3, March 2014, pp. 893-918

Research on organizational decision making seeks to understand how external events shape how organizational decision makers attend to particular issues and allocate scarce resources across the organization’s activities. The author investigates whether supplemental information available to decision makers about their own and other organizations impacts this process. He finds that media coverage about particular issues following failures throughout the field can influence decisions regarding resource allocation and that coverage about other organizations may in some cases be more influential than coverage about the focal firm. The study and its findings forward our understanding regarding how organizations scan their environments and how multiple, interacting forms of external information may collectively influence internal organizational processes.

Investing in HRD in Uncertain Times Now and in the Future

Wayne F. Cascio
Advances in Developing Human Resources February 2014 vol. 16 no. 1, pp. 108-122

The Problem We live in uncertain times, exacerbated by many direct and indirect effects of the global financial crisis. However, there is a lack of understanding about how human resource development (HRD) is responding to the global financial crisis or how HRD scholars and practitioners can best respond to these new realities and thus successfully ensure the future of HRD.

The Solution To appreciate the future, it is critical to understand the past. Thus, this reflective piece outlines several factors that have caused, and continue to cause, uncertainty in the global economy, including structural changes in labor markets and developments in technology. A literature review revealed several HRD responses of firms to these new realities. These include technology-delivered instruction and social-learning tools. The article concludes by identifying characteristics of effective training and examines some distinctive practices of three firms that have been recognized as the global best in class for their leadership-development efforts.

The Stakeholders
Scholars and practitioners interested in the HRD, technology-delivered instruction, and social-learning fields.

Engagement in Online Social Networks: the Impact of Self-Disclosure and Humor

Jehad Imlawi & Dawn Gregg
International Journal of Human-Computer Interaction, Vol. 30 Issue 2, February 2014, pp. 106-125

This study proposes an engagement model that supports acceptance and use of course-based online social networks for engaging student, and hence, improving the instructor’s credibility. This research demonstrates that instructors who create course-based online social networks can increase student engagement in these online social networks, and improve the instructor’s credibility. This increase in engagement is seen when the instructor posts private information related to the course and when the instructor makes humorous posts. However, it is not seen when the instructor posts private information unrelated to the course. These results should be useful for instructors who are trying to improve student engagement and to enhance their own credibility.

This research utilizes Communication Privacy Management theory and Instructional Humor Processing theory to expand our understanding of how instructor self-disclosure and use of humor via a course-based social network impacts student outcomes. The research also contributes to the theory by providing an engagement model that is unique to online educational settings.

Determinants of corporate carbon reduction targets

John Byrd, Elizabeth S Cooperman, Ken Bettenhausen
Interdisciplinary Environmental Review, Volume 15 Issue 4, January 2014, Pages 271-289

This paper examines attributes affecting a corporation’s choice of an intensity-only (carbon emissions relative to sales, production, etc.) versus an absolute carbon dioxide (CO 2) emissions goal. We investigate alternative hypotheses for this choice including: 1) a high growth hypothesis whereby high growth companies select an intensity goal, to continue to grow without an absolute emission reduction; 2) a high emissions industrial sector hypothesis where firms in high CO 2 emission industries prefer an intensity goal that is …

HR strategy: Optimizing risks, optimizing rewards

Wayne Cascio and John Boudreau
Journal of Organizational Effectiveness: People and Performance, Volume 1, Issue 1, pp.77 – 97

Purpose – The purpose of this paper is to suggest that in the arena of human capital, risk-mitigation may overshadow risk-optimized decisions, and show how a more balanced approach can be achieved by understanding and applying frameworks from behavioral decision theory, as well as framing human capital risk using tools and frameworks that have a long history in other management arenas, such as finance.

Design/methodology/approach
– Review risk-optimization frameworks in human resource and general management, distill key connections, suggest ways to enhance risk optimization for human capital, and offer suggestions for future research and practice.

Findings – For human capital, risk-mitigation may overshadow risk-optimization, a balanced approach can be achieved by applying behavioral decision theory and by using frameworks from other management arenas, such as finance.

Practical implications – Organizations must acknowledge and skillfully manage the connections between human capital and competitive strategy in this emerging arena of human capital risk, or they will miss key strategic opportunities.

Originality/value – Attention to human capital risk has largely emphasized minimizing or controlling unwanted outcomes, but the paper proposes that risk-optimization requires balanced attention to risk-taking as well.

Reflections on the Metamorphosis at Robben Island: The Role of Institutional Work and Positive Psychological Capital

Wayne F. Cascio and Fred Luthans
Journal of Management Inquiry, Volume 23 Issue 1, pp. 51-67

Nelson Mandela and other political prisoners from South Africa were imprisoned on notorious Robben Island from the mid-1960s until the end of the apartheid regime in 1991. The stark conditions and abusive treatment of these prisoners has been widely publicized. However, upon reflection and in retrospect, over the years, a type of metamorphosis occurred. Primarily drawing from firsthand accounts of the former prisoners and guards, it seems that Robben Island morphed from the traditional oppressive prison paradigm to one where the positively oriented prisoners disrupted the institution with a resulting climate of learning and transformation that eventually led to freedom and the end of apartheid. At a macro level of analysis, we use the theoretical lens of institutional work, and, at a micro level, positive psychological capital (hope, efficacy, resiliency, and optimism) to explain what happened. This metamorphosis led to one of, if not the greatest, societal transformations in modern history. We conclude by discussing some implications and lessons learned for organizational scholars and practitioners.

Media Reinforcement for Psychological Empowerment in Chronic Disease Management

Kaushik Ghosh, Jiban Khuntia, Sudhir Chawla, Xiaodong Deng
Communications of the Association for Information Systems, Volume 34, Article 22

Although information technology (IT) is often argued to have the potential to enable greater patient participation in healthcare delivery, how IT empow ers patients to take charge of their own health is a less explored area. This study explores how IT-enabled communication plays a significant role in shaping the patients’ psychological empow erment for managing a chronic disease—diabetes. Psychological empow erment reflects a patient’s cognitive
response and motivation to manage the disease. Two dimensions of psychological …

Information Technology and Voluntary Quality Disclosure by Hospitals

Corey Angst, Ritu Agarwal, Guodong Gordon Gao, Jiban Khuntia, Jeffrey S McCullough
Decision Support Systems, Volume 57, Issue 1, Pp. 367-375

Information asymmetry between consumers and health care providers is a well-known phenomenon in health care systems. Disclosure of health care quality information is one important mechanism through which hospitals can signal performance to potential patients and competitors, yet little is known about the organizational factors that contribute to voluntary disclosure. In this study we develop an empirical model to investigate the factors associated with choosing to participate in a voluntary quality disclosure initiative, specifically isolating the importance of information technology (IT) in facilitating disclosure. We extend the scope of prior work on the quality disclosure choice by augmenting it with an important decision variable: the operational costs of collecting and reporting quality data. We suggest that IT can facilitate disclosure by reducing these costs, thereby extending the literature on the value of IT. Empirical findings using data from a major voluntary quality disclosure program in California hospitals support our assertion related to the role of IT. Our results further highlight other hospital characteristics contributing to disclosure. We discuss implications of these findings for research and practice.